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Guru Pandit

Tech Strategy | Project and Program Management | Outsourcing

Digital Transformation, CRM, ERP & eCommerce delivery

IT Consultant

Clients, IT Houses & Collaborators

About Me

Technology-focused programme delivery manager with over 20 years leading high-value digital and infrastructure transformation programmes across the UK and international markets. Demonstrated expertise in Cloud Migration, CRM/ERP rollouts, Adobe Commerce Suite, Payments and Systems Integration, SaaS, PaaS, and managing DevOps and Service Delivery.

Recognised for building and scaling high-performing nearshore and offshore cross-functional teams to deliver results at pace. Respected for combining commercial acumen with hands-on delivery, while fostering strong relationships with C-suite executives and key market stakeholders.

Certified Programme Manager
Certified PRINCE2 Practitioner
Certified Scrum Master
PMI Member - UAE Chapter

My Offering

My expertise lies in bridging technology with business value. I grow client engagements, optimise delivery models, and scale high-performing teams across regions. By aligning programmes with strategic goals, I accelerate innovation, enhance customer experience, and endeavour to unlock new revenue opportunities for the company.

Key Achievements

πŸ›’ Adobe Commerce rollout

Led a multi-million Β£ migration of Magento On-premise to Adobe Commerce Cloud across 35 markets in 18 months, boosting uptime to 99.9% and cutting costs by 30%. This included complex data migration and code consolidation rom 30 separate databases and codebases all to one org, improving the maintainability of the code and significantly reducing the downtime during planned releases and upgrades.

🀝 Salesforce CRM Launch for JLR

Spearheaded JLR’s first Salesforce CRM launch across India, Singapore, and Japan, securing expansion contracts for multiple new geographies. Going live in the first market within 4 months was unheard of in the CRM world, however with clever planning and liaising with Market and Business stakeholders, I provided a fool-proof plan to cutover and provide training across 26 centres in India within 3 weeks of UAT approval.

πŸš€ Transition-In to New Contracts

Transitioned a complex Track-&-Trace suite from third-party to in-house in 3 months, saving a Cash-in-Transit client Β£500k annually. Thereafter won a Β£3m engagement over 3 years to provide Software Development and maintenance services.

πŸ’° Optimised Public Sector Delivery

Whilst working with a UK Public Sector client, I designed the Target Operating Model which reduced the Hypercare spend by 50%, simply by adopting weekly defect fixes and delivering β€œright first time”.

🌎 Global Delivery Management

Kickstarted a small team for Meteor (Irish telecom, part of Eircom Group) and, within a year, scaled it from 2 to 30 people, winning six multi-technology projects and transforming the client relationship into a strategic outsourced partnership.

Core Competencies

πŸ—“οΈ Programme & Project Delivery Leadership

End-to-end lifecycle management across multiple work-streams, following industry standard processes and practices.

🀝 Stakeholder Management

Managing C-level stakeholders, aligning expectations, and ensuring transparent communication to drive satisfaction and long-term partnerships.

βš™οΈ Agile & Hybrid Delivery

Agile: Scrum, Kanban, SAFe; PRINCE2, MSP, Waterfall Development, or a combination as suitable for a client

🌎 Global Team Leadership

Building, scaling and mentoring distributed cross-functional delivery teams

🌩️ Cloud & Technology Expertise

AWS, Azure, GCP, modern engineering practices. Migration from on-premises to Cloud Solutions including SaaS, PaaS and IaaS.

πŸ›’ eCommerce & Cloud Migration

Driving the architecture, design and delivery of Retail/CPG transformation programmes using Adobe Commerce, Shopify, Woocommerce or bespoke development.

⛁ Data Management & Governance

Data quality, integration, migration and lifecycle management.

⚠️ Risk & Issue Management

Proactive identification, mitigation and escalation, whilst ensuring new opportunities and decisions are also captured as part of the RAID process.

πŸš€ Change & Release Management

Experienced in ITIL-driven change and release management, ensuring stable, secure, and controlled IT delivery.

Technical Skills

PM Tools:

Atlassian Jira, Confluence, MS Project, Trello, Microsoft Project Plan

Platforms:

Adobe Commerce, Shopify, Salesforce CRM

Cloud:

AWS & Azure (Working Knowledge)

Operations / ITIL:

Service Now, New Relic

Programming Language:

Former Java, C, and Web Developer with strong adaptability and the ability to quickly grasp modern programming languages.

Data & Analytics:

SQL (Oracle, Microsoft SQL) - Relational and Hierarchical, NoSQL - MongoDB; Tableau

Education

University of Warwick - Warwick Business School

Post Graduate Diploma, General Management

2012 - 2016

Bangalore University - Kalpataru Institute of Technology

Bachelor of Engineering, Information Science and Engineering

1996 - 2000

I provide a range of services for Technical Project & Program management and Software Delivery

Software Development

Guru works with Aqualeo Digecom and its onshore and offshore team to provide bespoke software solutions tailored to enhance your business efficiency and productivity. This includes CRM, ERP and eCommerce solutions.

people sitting down near table with assorted laptop computers
people sitting down near table with assorted laptop computers
Project Delivery

Guru provides fractional consultancy on complex project management, offering specialised guidance in Software Development Lifecycle, Project Roadmaps and Strategy, and Agile (Scrum & Kanban) methodology across private, government, and third-sector organisations.

a person's hand on a piece of paper next to a bunch of colored
a person's hand on a piece of paper next to a bunch of colored

Services Provided

Recommendations

Michelle Henry

Technical Business Analyst recommended Guru on 2-Oct-2024 via LinkedIn.

I am pleased to recommend Guru based on my experience working with him as a Senior Technical Business Analyst for over three years, including a 2 year transformation project. Throughout our collaboration, I have consistently found him to be an exceptionally effective professional, particularly in assisting and supporting project delivery.

Read the full recommendation... Click Here

Arjun Manoharan

Strategic Engineering Leader recommended Guru on 13-Sep-2024 via LinkedIn.

I had the privilege of working alongside Guru Pandit during his tenure as a Delivery Manager at Dyson. Guru consistently demonstrated full ownership of end-to-end project delivery, ensuring that each phase was executed with precision and efficiency. His exceptional communication skills and ability to adapt to diverse teams were key to his success.

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Shane Van Leeuwen

Front-end Developer recommended Guru on 8-Oct-2024 via LinkedIn.

Guru was our Scrum Master in charge of a large and diverse team at Capita. He really helped pull the team together during a difficult period of work, giving clear goals, and good retro's.

Read the full recommendation... Click Here