About Me
Results driven and highly Analytical Program and Delivery Manager with 20+ years leading global rollouts, digital transformation and enterprise software delivery across sectors. Recognised for spearheading Agile and Lean practices and achieving measurable results. Technically focussed and adept at aligning business and cross-functional teams to achieve strategic objectives, fostering a culture of innovation, with experience of working with the demands of C-level executives.



PROFESSIONAL CAREER
2021-2024
Platform Lead and Delivery Manager
Dyson Technologies
Spearheaded a Greenfield implementation to migrate an on-premise AWS-based eCommerce system to Adobe Commerce (Magento) Cloud for 30+ markets impacting EMEA and APAC regions.
Led a technical delivery team of more than 100 cross-functional consultants over 2 years to launch Dyson’s state-of-the-art Retail system involving dozens of payment integration, 3rd party CRM and Inventory systems.
2018-2020
IT Delivery Manager
Aqualeo Consulting
As a freelance Agile Coach, I took on roles with UBS, FCA - Financial Conduct Authority & Bank of England, supporting projects with Agile Coaching and delivery of Software Services.
2017-2018
Sr Project Manager
Netcompany UK
I took on a portfolio of projects for multiple clients whilst ensuring the quality and cost of all the projects in progress
As the Agile Delivery Manager, delivered enhancements to a highly visible Ministry of Defence project that manages the recruitment of all Defence personnel for the British Tri-services.
2016-2017
Sr Consultant
Deloitte UK
Working on Client Implementation Projects, my primary responsibility was to manage software development project deliveries, milestones, and finances; engage with suppliers and client stakeholders to understand their requirements and to provide them with the much-needed periodic reports; as well as ensure the project team understands and raises technical and business-critical risks and issues.
2008-2016
Program Manager
NTT DATA UK
As the Project and Program Manager, steered high-value, customer-centric, multi-technology IT, Digital and Business Transformation projects from Inception to Implementation.
The Technology included Salesforce CRM, Microsoft Dynamics, Java J2EE, .Net framework; and the methodologies used were Agile Scrum and Waterfall software delivery.
2000-2008
Developer, Project Lead
and Delivery Manager
NTT DATA India (Erstwhile Keane Inc)
Beginning my Software Engineering career as a Programmer, I was part of the team that delivered Orange UK's Legacy Billing Systems, Web-Self-Service, and Mobile-phone activation portal (Enable); Telstra Australia's Web Shop using Comverse Netonomy platform; OneEmpower's OneLoyalty program.
I also led small to medium projects and teams whilst working at the Global offshore locations in Bangalore, India for clients in Asia Pacific, and European regions.
FORMAL EDUCATION
2015-2017
MBA - Business Management

WARWICK BUSINESS SCHOOL
The Executive MBA includes General Management courses such as Accounting and Finance, Marketing and Business Strategy, as well as chosen electives such as M&A, Corporate Finance and Innovation.
1996-2000
Bachelor of Engineering
Information Technology

BANGALORE UNIVERSITY
Graduated as a Software Engineer, having attained new skills in C and Java programming, design and algorithms, and a basic knowledge of all engineering practices - from Electric to Electronic to Mechanical. The course also included Engineering Maths over the four years and proves very useful even today
1992-1996
Higher Secondary School (10+2)

KENDRIYA VIDYALAYA
A very prestigious chain of institutions run by the Government of India's Ministry of Human Resources Development. I studied for 10+2 years of primary, secondary (AISSE) and senior secondary (AISSCE) school with basic and advanced courses in English, Hindi, Maths, Physics, Chemistry, and Biology.
ACHIEVEMENTS
Adobe Commerce - Global Rollout
As the Platform Delivery Lead for Dyson Technologies, orchestrated a complex migration of 30+ markets (EMEA, APAC) hosted on legacy Magento eCommerce system, moving from on-premises/multi-codebase to one codebase on Adobe Commerce Cloud: collaborating with worldwide business stakeholders and cross-functional teams across 3 outsourced suppliers.
Salesforce - Global Rollout
Spearheaded the roll-out of the first Salesforce CRM for Jaguar Land Rover (JLR), as the Delivery Manager, whilst managing stakeholder interactions across SEA to realise a common goal. Created the Strategy and Cutover and executed a pilot launch in India within a record 5 months
Telecom 4G live
As the Sr Project Manager for a UK-based Telecoms MVNO, successfully launched 4G, related price plans, Mobile Apps and other telecom-specific regulatory projects.
Do it "Right first time"
Engaged as the Sr Project Manager, to maintain the Recruitment System for the Ministry of Defence, I steered the tech-team to optimise performance, significantly improve user-experience, and deliver previously missed-out enhancements; by bringing a paradigm shift of delivering “Right First Time” to minimise the spiralling cost.
Transition Management
Transitioned a complex suite of Track-&-Trace applications developed over 3 years by a third-party vendor based out of Sweden, to my team in a record 3 months period, and within the agreed budget.
Agile Transformation
Imparted Agile Scrum and Kanban training during a technical roadshow and during projects to more than 25 PMs and technical leads towards making the organisation leaner and more Agile-centric.
Global Delivery
Kickstarted a small outsourced software development team for an Irish telecom client. Within 6 months, increased the breadth and depth of the engagement with multi-technology projects.
Business Development
As the Delivery Manager diversified the company’s portfolio of industries by responding to RFPs and helping win a new multi-year multi-million contract in the “Cash-In-Transit” industry.
IT SERVICES AND DELIVERY
DIGITAL MARKETING
With a team ready to enhance your digital presence, we have the tools and the experience to support your ambition to grow your e-commerce.
WEB DEVELOPMENT & E-COMMERCE
You want it? You got it.
Do you have a business but no online presence? Seeking cost-effective web development? I have a team proficient in Shopify, Wix, WooCommerce and WordPress, and we will be pleased to help you in your journey.
SOFTWARE DEVELOPMENT
Are you in need of custom software or a Mobile app? We have that covered.
Having delivered dozens of projects over the last three decades, we have the expertise to provide you with the best-in-class product and service.
IT PROJECT MANAGEMENT
Being proficient in Agile and Waterfall development practices, I've been involved in global rollouts and country-wide implementations. Helping the development team in every step, from idea to launch, comes with ease.