Program Manager — eCommerce
Feb 2025 – PresentAqualeo Digecom · UAE
Delivery consultant for SMEs launching eCommerce portals and cloud transformation programs. Provided delivery and bid support to CloudSculpts on an SAP SuccessFactors RFP response.
Dubai, UAE · open to Program & Delivery roles
I've spent my career in the room where the deadline is real, the stakeholders disagree, and the platform still has to go live. Dyson, Jaguar Land Rover, the FCA, Deloitte — different industries, same job: turn the chaos into a plan people can execute. These days I'm folding AI into that playbook to get there faster.
Proof, not promises
Global Magento → Adobe Commerce Cloud migration across 35 markets in 18 months, lifting uptime to 99.9% and cutting infra cost by 30%.
Platform uptime achieved post-migration at Dyson, across 30+ global markets.
Annual savings unlocked by bringing a Track-&-Trace suite in-house in 3 months for a Cash-in-Transit client.
Stakeholders across business, product, engineering and security coordinated on a single global cutover.
Spearheaded JLR's first Salesforce CRM launch across India, Singapore and Japan — securing expansion contracts for further geographies.
Right now
Since Feb 2025, I've worked as a Program and Delivery Management consultant bringing structured business change to small and medium organisations — helping clients launch eCommerce portals and execute cloud transformation programs end to end: discovery, vendor selection, delivery governance and go-live.
I've also provided delivery and bid support to CloudSculpts on an SAP SuccessFactors RFP response — shaping the proposed delivery approach, governance model and resourcing plan for the engagement.
Last 10 years
Aqualeo Digecom · UAE
Delivery consultant for SMEs launching eCommerce portals and cloud transformation programs. Provided delivery and bid support to CloudSculpts on an SAP SuccessFactors RFP response.
Dyson Technologies · UK
Directed the global Adobe Commerce / Magento ecosystem rebuild, impacting tens of thousands of customers across 30+ markets.
Outcome: uptime to 99.9%, YoY infra cost down 30%.
Financial Conduct Authority (FCA) · London, UK
Delivered a Generative AI / LLM RegTech proof-of-concept for FCA & Bank of England — Digital Regulatory Reporting, alongside major London banks. Led the enterprise-wide Microsoft 365 rollout.
Capita, MoD, Netcompany · Reading, UK
Implemented a new Target Operating Model governance framework while delivering hypercare for the Defence Recruitment System. Scrum Master for periodic releases, liaising with armed forces stakeholders.
Deloitte · UK
Led delivery teams on build, QA and cutover for an AEM Web Configurator across Nissan, Renault and Dacia, managing the Americas go-live and outsourced-team quality.
How I deliver
End-to-end lifecycle management — steering multiple workstreams and a portfolio of projects across different SDLC stages.
Managing C-level stakeholders, aligning expectations, and ensuring transparent communication throughout delivery.
Agile Scrum, Kanban, SAFe, PRINCE2, MSP, Waterfall — and pragmatic hybrids tailored to context.
Building, scaling and mentoring distributed, cross-functional delivery teams.
AWS, Azure, GCP and modern engineering practices, from on-premises to cloud.
RAID-driven risk management, data quality & migration, and ITIL-aligned change/release management.
Toolbox
Where I've worked
Orange UK · Meteor Ireland · Telefónica O2 UK · giffgaff UK · Telstra Australia
Jaguar Land Rover Global · Nissan Global
Dyson Technologies · Palm Leaf
Tokio Marine RJ Kiln — London Market
TNT · Loomis (Cash-in-Transit)
Financial Conduct Authority · Ministry of Defence
Let's talk
Whether it's a cloud migration, a CRM launch, or an AI-enabled transformation — I help organisations get complex delivery right the first time.
Dubai, UAE