Dubai, UAE · open to Program & Delivery roles

25 years of getting messy
tech programs to actually ship.

I've spent my career in the room where the deadline is real, the stakeholders disagree, and the platform still has to go live. Dyson, Jaguar Land Rover, the FCA, Deloitte — different industries, same job: turn the chaos into a plan people can execute. These days I'm folding AI into that playbook to get there faster.

Dyson TechnologiesJaguar Land RoverFinancial Conduct AuthorityDeloitteNTT DATAOrange / EEgiffgaffTelstraTokio Marine KilnTNT ExpressLoomisMinistry of DefenceAqualeo Digecom

Proof, not promises

Outcomes I've delivered

£3.5m

Global Magento → Adobe Commerce Cloud migration across 35 markets in 18 months, lifting uptime to 99.9% and cutting infra cost by 30%.

99.9%

Platform uptime achieved post-migration at Dyson, across 30+ global markets.

£500k

Annual savings unlocked by bringing a Track-&-Trace suite in-house in 3 months for a Cash-in-Transit client.

100+

Stakeholders across business, product, engineering and security coordinated on a single global cutover.

3 markets

Spearheaded JLR's first Salesforce CRM launch across India, Singapore and Japan — securing expansion contracts for further geographies.

Right now

Program Manager — eCommerce
Aqualeo Digecom, UAE

Since Feb 2025, I've worked as a Program and Delivery Management consultant bringing structured business change to small and medium organisations — helping clients launch eCommerce portals and execute cloud transformation programs end to end: discovery, vendor selection, delivery governance and go-live.

I've also provided delivery and bid support to CloudSculpts on an SAP SuccessFactors RFP response — shaping the proposed delivery approach, governance model and resourcing plan for the engagement.

What I bring to the table

  • End-to-end program governance — from business case to hypercare
  • C-level stakeholder alignment across commercial, product and engineering
  • Cloud migration & vendor selection (AWS, Azure, Adobe Commerce)
  • AI-enabled delivery — Generative AI for RegTech & reporting use cases

Last 10 years

A track record of complex delivery

Program Manager — eCommerce

Feb 2025 – Present

Aqualeo Digecom · UAE

Delivery consultant for SMEs launching eCommerce portals and cloud transformation programs. Provided delivery and bid support to CloudSculpts on an SAP SuccessFactors RFP response.

Platform Lead & Delivery Manager

Jan 2020 – Dec 2024

Dyson Technologies · UK

Directed the global Adobe Commerce / Magento ecosystem rebuild, impacting tens of thousands of customers across 30+ markets.

  • SME from ideation to hypercare — business case, supplier selection, tech stack, and migrating a fragmented 30+ codebase into one platform.
  • Coordinated 100+ stakeholders across business, product, commercial, engineering and security.
  • Owned cutover & go-live governance: multi-country release planning, rehearsed runbooks, RAID management.
  • Oversaw legacy refactoring, plugin upgrades, infra migration and full test lifecycle.

Outcome: uptime to 99.9%, YoY infra cost down 30%.

Project Manager

2018 – 2019

Financial Conduct Authority (FCA) · London, UK

Delivered a Generative AI / LLM RegTech proof-of-concept for FCA & Bank of England — Digital Regulatory Reporting, alongside major London banks. Led the enterprise-wide Microsoft 365 rollout.

Agile Delivery Manager

2017 – 2018

Capita, MoD, Netcompany · Reading, UK

Implemented a new Target Operating Model governance framework while delivering hypercare for the Defence Recruitment System. Scrum Master for periodic releases, liaising with armed forces stakeholders.

Senior Consultant

2016 – 2017

Deloitte · UK

Led delivery teams on build, QA and cutover for an AEM Web Configurator across Nissan, Renault and Dacia, managing the Americas go-live and outsourced-team quality.

How I deliver

Core competencies

Program & Product Delivery

End-to-end lifecycle management — steering multiple workstreams and a portfolio of projects across different SDLC stages.

Stakeholder Management

Managing C-level stakeholders, aligning expectations, and ensuring transparent communication throughout delivery.

Delivery Methodologies

Agile Scrum, Kanban, SAFe, PRINCE2, MSP, Waterfall — and pragmatic hybrids tailored to context.

Global Team Leadership

Building, scaling and mentoring distributed, cross-functional delivery teams.

Cloud & Migration

AWS, Azure, GCP and modern engineering practices, from on-premises to cloud.

Risk, Data & Governance

RAID-driven risk management, data quality & migration, and ITIL-aligned change/release management.

Toolbox

Skills & technical fluency

PM & Delivery

JiraConfluenceMS ProjectServiceNowNew Relic

Platforms

Adobe CommerceMagentoShopify

Cloud

AWSAzure

AI

Claude EcosystemGenerative AI / LLMs

CRM

SalesforceDynamics

Data & Engineering

SQLOracleMongoDBJavaJavaScript

Where I've worked

Industries & clients

Telecom

Orange UK · Meteor Ireland · Telefónica O2 UK · giffgaff UK · Telstra Australia

Automotive

Jaguar Land Rover Global · Nissan Global

eCommerce

Dyson Technologies · Palm Leaf

Insurance

Tokio Marine RJ Kiln — London Market

Logistics

TNT · Loomis (Cash-in-Transit)

Public Sector

Financial Conduct Authority · Ministry of Defence

Education

  • Executive MBA — Marketing / Corporate Finance
    Warwick Business School, UK
  • Bachelor of Engineering — Information Science
    Bangalore University, India

Certifications

  • LLM and Generative AI — 2025
  • Managing Successful Programs (MSP) — 2016
  • Agile Scrum Master — 2014
  • PRINCE2 Practitioner — 2010

Let's talk

Have a program that needs to land safely?

Whether it's a cloud migration, a CRM launch, or an AI-enabled transformation — I help organisations get complex delivery right the first time.

Dubai, UAE